Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Legal Services
100%
Europe
53%
Northern America
20%
Oceania
20%
MEA
4%
Asia
3%
Female
64%
Male
36%
Non-Binary
0.02%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 41% compared with other industries.
The median eNPS score for organizations in this benchmark is 26 and is in the top 13% compared with other industries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 84% 3% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 68% Same as global average |
I am proud to work for [Company] | 86% 2% above global average |
I rarely think about looking for a job at another company | 58% 2% above global average |
I see myself still working at [Company] in two years time | 68% 2% above global average |
People working in Legal Services are more engaged than Higher Education, Government Administration, Government, and Online Media. People working in Legal Services are less engaged than Engaging Growth.
The highest scoring question for Legal Services had 89% of people agreeing that they know what they need to do to be successful in their role (+2% compared to overall) while they were generally most positive about Inclusion.
People in Legal Services were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 14% of people disagreeing (-3% below average).
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 4.4 stars (+0.6) |
Senior Leadership | 3.1 stars (+0.1) |
Diversity and Inclusion | 4.3 stars (+0.4) |
Culture and Values | 3.5 stars (+0.1) |
Work Life Balance | 3.7 stars (+0.3) |
Compensation and Benefits | 3.2 stars (+0) |
Career Opportunities | 3.1 stars (+0.1) |
Recommend to Friend | 90.0% (+22.0) |
CEO Approval | 81.0% (+0) |
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Less than 6 months
9%
6 months to less than 1 year
11%
1 to less than 2 years
19%
2 to less than 4 years
19%
4 to less than 6 years
13%
6 to 10 years
14%
Greater than 10 years
14%
Most of Engagement questions
At [Company] there is open and honest twoway communication
At [Company] we act on promising new or innovative ideas
Daytoday decisions here demonstrate that quality and improvement are top priorities
Generally I believe my workload is reasonable for my role
Generally the right people are rewarded and recognized at [Company]
I am able to arrange time out from work when I need to
I am appropriately involved in decisions that affect my work
I am given opportunities to develop skills relevant to my interests
I am happy with my current role relative to what was described to me
I am included in decisions that affect my work
I am proud to work for [Company]
I believe action will take place as a result of this survey
I believe my total compensation base salaryany bonusesbenefitsequity is fair relative to similar roles at other companies
I believe there are good career opportunities for me at [Company]
I can be my authentic self at work
I feel I am part of a team
I have access to the learning and development I need to do my job well
I have access to the things I need to do my job well
I have confidence in the leaders at [Company]
I have seen positive changes taking place based on recent employee survey results
I know how my work contributes to the goals of [Company]
I know what I need to do to be successful in my role
I rarely think about looking for a job at another company
I receive appropriate recognition for good work at [Company]
I see myself still working at [Company] in two years time
I would recommend [Company] as a great place to work
Most of the systems and processes here support us getting our work done effectively
Most people here make a good effort to consult other staff where appropriate
My job performance is evaluated fairly
My manager genuinely cares about my wellbeing
My manager gives me useful feedback on how well I am performing
My manager is a great role model for employees
My manager keeps me informed about what is happening at [Company]
My manager or someone in management has shown a genuine interest in my career aspirations
Other departments at [Company] collaborate well with us to get the job done
Our physical workspace is enjoyable to work in
The information I need to do my job effectively is readily available
The leaders at [Company] demonstrate that people are important to the companys success
The leaders at [Company] have communicated a vision that motivates me
The leaders at [Company] keep people informed about what is happening
We acknowledge people who deliver outstanding service here
We are encouraged to be innovative even though some of our initiatives may not succeed
We are genuinely supported if we choose to make use of flexible working arrangements
We have enough autonomy to perform our jobs effectively
We hold ourselves and our team members accountable for results
When it is clear that someone is not delivering in their role we do something about it
Workloads are divided fairly among people where I work
[Company] effectively directs resources funding people and effort towards company goals
[Company] is a great company for me to make a contribution to my development
[Company] is in a position to really succeed over the next three years
[Company] motivates me to go beyond what I would in a similar role elsewhere
[Company] really allows us to make a positive difference
[Company]s commitment to social responsibility eg community support sustainability etc is genuine
People in Legal Services were much more positive than average regarding Feedback & Recognition, Service & Quality Focus, and Collaboration & Communication.
On the lower side, people in Legal Services had much lower favorable scores than average in Innovation.