Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Computer Software
33%
Computer & Network Security
12%
Information Technology & Services
12%
Financial Services
8%
Electrical/Electronic Manufacturing
4%
Human Resources
4%
Information Services
4%
Internet
4%
Management Consulting
4%
Marketing & Advertising
4%
Male
63%
Female
37%
Non-Binary
0.02%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 35% compared with other regions.
The median eNPS score for organizations in this benchmark is 33 and is in the top 13% compared with other countries.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 85% 4% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 72% 4% above global average |
I am proud to work for [Company] | 92% 8% above global average |
I rarely think about looking for a job at another company | 58% 2% above global average |
I see myself still working at [Company] in two years time | 76% 10% above global average |
People working in Costa Rica are more engaged than Norway, Hungary, Belgium, and Germany. People working in Costa Rica are less engaged than Philippines, Colombia, and China.
The highest scoring question for Costa Rica had 92% of people agreeing that they are proud to work for [Company] (+8% compared to overall) while they were generally most positive about Inclusion.
People in Costa Rica were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 11% of people disagreeing (-2% below average).
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.7 stars (-0.1) |
Senior Leadership | 2.9 stars (-0.1) |
Diversity and Inclusion | 3.9 stars (+0) |
Culture and Values | 3.2 stars (-0.2) |
Work Life Balance | 3.4 stars (+0) |
Compensation and Benefits | 3.3 stars (+0.1) |
Career Opportunities | 2.8 stars (-0.2) |
Recommend to Friend | 70.0% (+2.0) |
CEO Approval | 81.0% (+0) |
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Less than 6 months
10%
6 months to less than 1 year
4%
1 to less than 2 years
5%
2 to less than 4 years
12%
4 to less than 6 years
8%
6 to 10 years
21%
Greater than 10 years
40%
Most of Engagement questions
At [Company] there is open and honest twoway communication
At [Company] we act on promising new or innovative ideas
Daytoday decisions here demonstrate that quality and improvement are top priorities
Generally I believe my workload is reasonable for my role
Generally the right people are rewarded and recognized at [Company]
I am appropriately involved in decisions that affect my work
I am given opportunities to develop skills relevant to my interests
I am included in decisions that affect my work
I am proud to work for [Company]
I believe action will take place as a result of this survey
I believe there are good career opportunities for me at [Company]
I can be my authentic self at work
I can voice a contrary opinion without fear of negative consequences
I feel I am part of a team
I feel like I belong at [Company]
I have access to the learning and development I need to do my job well
I have access to the things I need to do my job well
I have seen positive changes taking place based on recent employee survey results
I know how my work contributes to the goals of [Company]
I know what I need to do to be successful in my role
I rarely think about looking for a job at another company
I receive appropriate recognition for good work at [Company]
I see myself still working at [Company] in two years time
I would recommend [Company] as a great place to work
Most of the systems and processes here support us getting our work done effectively
Most people here make a good effort to consult other staff where appropriate
My job performance is evaluated fairly
My manager genuinely cares about my wellbeing
My manager gives me useful feedback on how well I am performing
My manager is a great role model for employees
My manager keeps me informed about what is happening at [Company]
My manager or someone in management has shown a genuine interest in my career aspirations
Other departments at [Company] collaborate well with us to get the job done
The information I need to do my job effectively is readily available
The leaders at [Company] demonstrate that people are important to the companys success
The leaders at [Company] have communicated a vision that motivates me
The leaders at [Company] keep people informed about what is happening
The products and services [Company] provides are as good as or better than our main competitors
We are encouraged to be innovative even though some of our initiatives may not succeed
We have enough autonomy to perform our jobs effectively
We hold ourselves and our team members accountable for results
When it is clear that someone is not delivering in their role we do something about it
Workloads are divided fairly among people where I work
[Company] effectively directs resources funding people and effort towards company goals
[Company] is in a position to really succeed over the next three years
[Company] motivates me to go beyond what I would in a similar role elsewhere
[Company]s commitment to social responsibility eg community support sustainability etc is genuine
People in Costa Rica were much more positive than average regarding Action, Feedback & Recognition, and Service & Quality Focus.
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