Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Financial Services
41%
Management Consulting
11%
Human Resources
7%
Information Services
7%
Investment Banking
7%
Staffing & Recruiting
7%
Venture Capital & Private Equity
7%
Investment Management
4%
Professional Training & Coaching
4%
Real Estate
4%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 42% compared with the overall average.
The average eNPS score for organizations in this benchmark is 38 and is in the top 15% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 87% 3% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 73% 2% above global average |
I am proud to work for [Company] | 89% 2% above global average |
I rarely think about looking for a job at another company | 58% Same as global average |
I see myself still working at [Company] in two years' time | 77% 10% above global average |
People working in Professional Services Latin America are more engaged than Finland, Technology, Science, Research Western Europe, DACH (200-500), and Germany (200-500). People working in Professional Services Latin America are less engaged than New Tech India, New Tech Indonesia, China > 5000, and South America.
The highest scoring question for Professional Services Latin America had 90% of people agreeing that they know how their work contributes to the goals of [Company] (-1% compared to overall) while they were generally most positive about Inclusion.
People in Professional Services Latin America were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 16% of people disagreeing (+5% above average).
In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 6% of people see themselves leaving within two years (-4% compared to overall).
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.8 stars (-0.2) |
Senior Leadership | 3.2 stars (-0.3) |
Diversity and Inclusion | 4.1 stars (0) |
Culture and Values | 3.2 stars (-0.7) |
Work Life Balance | 3.5 stars (-0.3) |
Compensation and Benefits | 3.5 stars (-0.1) |
Carrer Opportunities | 3.5 stars (-0.1) |
Recommend to Friend | 74.0% (-3.0) |
CEO Approval | 88.0% (0) |
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Less than 6 months
14%
6 months to less than 1 year
14%
1 to less than 2 years
16%
2 to less than 4 years
24%
4 to less than 6 years
9%
6 to 10 years
13%
Greater than 10 years
11%
Most of Engagement questions
I have been provided an opportunity to see and discuss recent employee survey results
[Company] motivates me to go beyond what I would in a similar role elsewhere
I have seen positive changes taking place based on recent employee survey results
I know how my work contributes to the goals of [Company]
At [Company] there is open and honest two-way communication
We have enough autonomy to perform our jobs effectively
We hold ourselves and our team members accountable for results
I feel I am part of a team
The leaders at [Company] demonstrate that people are important to the company's success
My manager is a great role model for employees
I am able to arrange time out from work when I need to
Generally, the right people are rewarded and recognized at [Company]
I believe there are good career opportunities for me at [Company]
The products and services [Company] provides are as good as, or better than, our main competitors
[Company] really allows us to make a positive difference
Most people here make a good effort to consult other staff where appropriate
I am happy with my current role relative to what was described to me
Generally, I believe my workload is reasonable for my role
Other departments at [Company] collaborate well with us to get the job done
I can be my authentic self at work
My job performance is evaluated fairly
I see myself still working at [Company] in two years' time
Day-to-day decisions here demonstrate that quality and improvement are top priorities
My manager genuinely cares about my wellbeing
We acknowledge people who deliver outstanding service here
I would recommend [Company] as a great place to work
I have access to the things I need to do my job well
I have access to the learning and development I need to do my job well
[Company] effectively directs resources (funding, people and effort) towards company goals
My manager, or someone else, has communicated some clear actions based on recent employee survey results
My manager gives me useful feedback on how well I am performing
When it is clear that someone is not delivering in their role we do something about it
I can voice a contrary opinion without fear of negative consequences
The information I need to do my job effectively is readily available
The leaders at [Company] keep people informed about what is happening
My manager keeps me informed about what is happening at [Company]
At [Company] we act on promising new or innovative ideas
My manager (or someone in management) has shown a genuine interest in my career aspirations
I rarely think about looking for a job at another company
I know what I need to do to be successful in my role
The leaders at [Company] have communicated a vision that motivates me
I am proud to work for [Company]
I am given opportunities to develop skills relevant to my interests
We are encouraged to be innovative even though some of our initiatives may not succeed
Most of the systems and processes here support us getting our work done effectively
I receive appropriate recognition for good work at [Company]
[Company] is in a position to really succeed over the next three years
I believe action will take place as a result of this survey
I have confidence in the leaders at [Company]
People in Professional Services Latin America were much more positive than average regarding Action, Feedback & Recognition, and Collaboration & Communication.