The US West benchmark represents people who work in US West, including if their organizations have headquarters located in other locations. It covers all industries and functions.
~8.5m
Questions answered
in last 12 months
~1k
Organizations
These insights represent ~8.5m questions answered from ~1k organizations, with in-region presence ranging in size from 10 to 7,100 people in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by ] Culture Amp
Computer Software
18%
Internet
12%
Information Technology and Services
8%
Financial Services
6%
Marketing and Advertising
4%
Hospital & Health Care
3%
Biotechnology
3%
Nonprofit Organization Management
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 39% compared with other regions.
The average eNPS score for organizations in this benchmark is 28 and is in the top 41% compared with other regions.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
[Company] motivates me to go beyond what I would in a similar role elsewhere | 73% 2% above global average |
I am proud to work for [Company] | 89% 2% above global average |
I rarely think about looking for a job at another company | 60% 1% above global average |
I would recommend [Company] as a great place to work | 85% 1% above global average |
I see myself still working at [Company] in two years' time | 67% Same as global average |
People working in US West are similarly engaged as other regions.
The highest scoring question for US West had 94% of people agreeing that they understand how their work contributes to [company]'s mission (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in US West were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-1% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in US West organizations.
My manager keeps me informed about what is happening at [Company]
The factor this relates most closely to is Management
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in US West organizations.
1 My manager keeps me informed about what is happening at [Company] | 85% favorable Management |
2 We acknowledge people who deliver outstanding service here | 75% favorable Service & Quality Focus |
3 I know what I need to do to be successful in my role | 86% favorable Alignment & Involvement |
4 We are genuinely supported if we choose to make use of flexible working arrangements | 88% favorable Work & Life Blend |
5 My manager is a great role model for employees | 83% favorable Management |
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.9 stars (+0.1) |
Culture and Values | 4.0 stars (+0.1) |
Work Life Balance | 3.9 stars (+0.1) |
Compensation and Benefits | 3.8 stars (+0.2) |
Career Opportunities | 3.6 stars (+0.1) |
Recommend to Friend | 73.0% (+2) |
CEO Approval | 86.0% (+2) |
Organizations in US West tend to be very similar to the global all industries insights, with no significant departures from the average.
Insights data provided by Culture Amp.
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