Technology, Science, Research 2021

The technology, science and research benchmark covers organizations that employ staff in the research, design, manufacture, distribution and sales of technology and science oriented products and services.

  • ~4.5m

    Questions answered
    in last 12 months

  • /
  • ~150

    Organizations

These insights represent ~4.5m questions answered from ~150 organizations, ranging in size from 30 to 18,200 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by ] Culture Amp

Industry breakdown

  • Biotechnology

    39%

  • Pharmaceuticals

    16%

  • Research

    15%

  • Medical Devices

    14%

  • Aviation & Aerospace

    8%

  • Defense & Space

    4%

  • Chemicals

    4%

Region breakdown

  • North America

    51%

  • Europe

    20%

  • Asia

    12%

  • Oceania

    10%

  • Central America

    4%

  • South America

    3%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Technology, Science, Research employees are engaged

This is in the top 24% compared with other industries.


The average eNPS score for organizations in this benchmark is 20 and is in the bottom 23% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

3% above global average

I am proud to work for [Company]

89%

2% above global average

I rarely think about looking for a job at another company

60%

1% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

Same as global average

I would recommend [Company] as a great place to work

82%

2% below global average

The highest scoring question for Technology, Science, Research had 91% of people agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Technology, Science, Research were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Technology, Science, Research organizations.

1

I believe the leaders at [Company] are making effective decisions regarding the COVID-19 Pandemic

89% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Technology, Science, Research organizations.

1

I believe the leaders at [Company] are making effective decisions regarding the COVID-19 Pandemic

89% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

75% favorable

Leadership
3

The leaders at [Company] have communicated a vision that motivates me

75% favorable

Leadership
4

Day-to-day decisions here demonstrate that quality and improvement are top priorities

69% favorable

Service & Quality Focus
5

I have confidence in the leaders at [Company]

73% favorable

Leadership

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I believe the leaders at [Company] are making effective decisions regarding the COVID-19 Pandemic

89% favorable

Leadership
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

69% favorable

Service & Quality Focus
3

[Company] effectively directs resources (funding, people and effort) towards company goals

60% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

70.0% (-1)

CEO Approval

91.0% (+7)

How does Technology, Science, Research compare?

Organizations in Technology, Science, Research tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp.

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