The resources and utilities benchmark covers organizations that generate, distribute and sell energy and gas products and solutions, including renewable energy. Typical employee roles include both technicians and engineers in the field or on the road as well as those providing support from an office. This benchmark only includes Women employees. We use woman and man because most of our customers are using binary options.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Utilities
44%
Oil & Energy
22%
Mining & Metals
17%
Renewables & Environment
17%
Oceania
71%
North America
25%
Europe
2%
South America
1%
Asia
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 9% compared with the overall average.
The average eNPS score for organizations in this benchmark is 5 and is in the bottom 5% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 62% 1% below global average |
I rarely think about looking for a job at another company | 54% 1% below global average |
I would recommend [Company] as a great place to work | 78% 4% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 64% 5% below global average |
I am proud to work for [Company] | 81% 5% below global average |
Women working in Resources & Utilities are less engaged than Financial Services Female, New Tech Female, Investment Banking Female, and Pharmaceuticals Female.
The highest scoring question for Resources & Utilities had 88% of Women agreeing that they are able to arrange time out from work when they need to (+1% compared to overall) while they were generally most positive about Management.
Women in Resources & Utilities were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 29% of people disagreeing (+9% above average).
In the short term, 25% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+5% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 We acknowledge people who deliver outstanding service here | 55% favorable Service & Quality Focus |
2 [Company]'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine | 73% favorable Social Connection |
3 My job performance is evaluated fairly | 69% favorable Feedback & Recognition |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.5 stars (-0.3) |
Culture and Values | 3.3 stars (-0.6) |
Work Life Balance | 3.7 stars (-0.1) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.2 stars (-0.3) |
Recommend to Friend | 69.0% (-2) |
CEO Approval | 78.5% (-5.5) |
Organizations in the Resources and Utilities (Female) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Resources and Utilities (Female)
11%
Global average
10%
Women in Resources & Utilities were much more positive than average regarding Action.
On the lower side, Women in Resources & Utilities had much lower favorable scores than average in Feedback & Recognition, Voice, and Service & Quality Focus.
Insights data provided by Culture Amp.
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