The pharmaceuticals benchmark covers organizations that are involved in the development, production and marketing of pharmaceutical drugs and medicines. They employ cohorts of highly educated, expert technical staff who are engaged in lab research, who are backed by office-based business employees, such as sales, marketing and administration.
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Pharmaceuticals
100%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 17% compared with the overall average.
The average eNPS score for organizations in this benchmark is 23 and is in the top 21% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I am proud to work for [Company] | 91% 5% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 73% 4% above global average |
I see myself still working at [Company] in two years' time | 66% 3% above global average |
I would recommend [Company] as a great place to work | 85% 3% above global average |
I rarely think about looking for a job at another company | 57% 2% above global average |
People working in Pharmaceuticals North America are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in Pharmaceuticals North America are less engaged than Investment Management Northern America, Investment Management North America, Investment Management United States, and New Tech Eastern Europe.
The highest scoring question for Pharmaceuticals North America had 92% of People agreeing that they know how their work contributes to the goals of [company] (+3% compared to overall) while they were generally most positive about Work & Life Blend.
People in Pharmaceuticals North America were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 23% of people disagreeing (+3% above average).
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 My manager gives me useful feedback on how well I am performing | 76% favorable Management |
2 My job performance is evaluated fairly | 71% favorable Feedback & Recognition |
3 My job performance is evaluated fairly | 71% favorable Feedback & Recognition |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.9 stars (+0.1) |
Culture and Values | 3.9 stars (+0) |
Work Life Balance | 4.0 stars (+0.2) |
Compensation and Benefits | 4.0 stars (+0.4) |
Career Opportunities | 3.7 stars (+0.2) |
Recommend to Friend | 75.0% (+4) |
CEO Approval | 97.0% (+13) |
Organizations in the Pharmaceuticals (North America) benchmark on average gave 4% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Pharmaceuticals (North America)
4%
People in Pharmaceuticals North America were much more positive than average regarding Action, Service & Quality Focus, and Decision Making.
Insights data provided by Culture Amp.
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