The new tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating new technologies.
~7m
Questions answered
in last 12 months
~550
Organizations
These insights represent ~7m questions answered from ~550 organizations, ranging in size from 10 to 10,000 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
61%
Information Technology and Services
21%
Internet
12%
Computer & Network Security
3%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 22% compared with the overall average.
The average eNPS score for organizations in this benchmark is 24 and is in the top 19% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
[Company] motivates me to go beyond what I would in a similar role elsewhere | 73% 4% above global average |
I rarely think about looking for a job at another company | 59% 4% above global average |
I am proud to work for [Company] | 88% 2% above global average |
I would recommend [Company] as a great place to work | 84% 2% above global average |
I see myself still working at [Company] in two years' time | 64% 1% above global average |
People working in New Tech North America are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in New Tech North America are less engaged than Investment Management Male, Investment Management North America, Investment Management Northern America, and Investment Management United States.
The highest scoring question for New Tech North America had 91% of People agreeing that they understand how their work contributes to [company]'s mission (+0% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in New Tech North America were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (-2% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (North America) organizations.
I have confidence in the leaders at [Company]
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in New Tech (North America) organizations.
1 I have confidence in the leaders at [Company] | 76% favorable Leadership |
2 I am satisfied with how decisions are made at [Company] | 52% favorable Decision Making |
3 The leaders at [Company] demonstrate that people are important to the company's success | 75% favorable Leadership |
4 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 67% favorable Service & Quality Focus |
5 The leaders at [Company] have communicated a vision that motivates me | 72% favorable Leadership |
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am satisfied with how decisions are made at [Company] | 52% favorable Decision Making |
2 I have confidence in the leaders at [Company] | 76% favorable Leadership |
3 The leaders at [Company] demonstrate that people are important to the company's success | 75% favorable Leadership |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 4.0 stars (+0.2) |
Culture and Values | 4.1 stars (+0.2) |
Work Life Balance | 4.1 stars (+0.3) |
Compensation and Benefits | 4.0 stars (+0.4) |
Career Opportunities | 3.8 stars (+0.2) |
Recommend to Friend | 76.0% (+5) |
CEO Approval | 87.0% (+3) |
Organizations in the New Tech (North America) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
New Tech (North America)
11%
Global average
10%
People in New Tech North America were much more positive than average regarding Action, Feedback & Recognition, and Collaboration & Communication.
Insights data provided by Culture Amp.
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