The media and creative benchmark is made up of companies that primarily produce and/or sell digitized content (text, graphics, audio, and video) that can be transmitted via the internet or computer networks. The benchmark consists of global and nationally based companies.
~1.6m
Questions answered
in last 12 months
~55
Organizations
These insights represent ~1.6m questions answered from ~55 organizations, ranging in size from 10 to 16,400 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Public Relations and Communications
29%
Marketing and Advertising
29%
Publishing
10%
Motion Pictures and Film
8%
Online Media
8%
Media Production
6%
Newspapers
4%
Design
4%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 3% compared with the overall average.
The average eNPS score for organizations in this benchmark is 12 and is in the bottom 20% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 83% 1% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 68% 1% below global average |
I am proud to work for [Company] | 84% 2% below global average |
I rarely think about looking for a job at another company | 46% 9% below global average |
I see myself still working at [Company] in two years' time | 52% 11% below global average |
People working in Creative & Media Europe are less engaged than Consulting & Staffing Male, Oceania 500–1000), Sports Australia, and Middle East & Africa 1000+).
The highest scoring question for Creative & Media Europe had 85% of People agreeing that they know how their work contributes to the goals of [company] (-4% compared to overall) while they were generally most positive about Management.
People in Creative & Media Europe were generally least favourable about Social Connection, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 17% of people disagreeing (+3% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Creative and Media (Europe) organizations.
[Company] effectively directs resources (funding, people and effort) towards company goals
The factor this relates most closely to is Company Performance
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Creative and Media (Europe) organizations.
1 [Company] effectively directs resources (funding, people and effort) towards company goals | 50% favorable Company Performance |
2 The leaders at [Company] have communicated a vision that motivates me | 64% favorable Leadership |
3 The leaders at [Company] demonstrate that people are important to the company's success | 69% favorable Leadership |
4 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 57% favorable Service & Quality Focus |
5 [Company] is in a position to really succeed over the next three years | 74% favorable Company Performance |
In the short term, 28% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+8% compared to overall) while on a longer time frame, 18% of people see themselves leaving within two years (+6% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 [Company] is in a position to really succeed over the next three years | 74% favorable Company Performance |
2 [Company] effectively directs resources (funding, people and effort) towards company goals | 50% favorable Company Performance |
3 I feel like I belong at [Company] | 74% favorable Belonging |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.9 stars (+0.1) |
Culture and Values | 4.0 stars (+0.1) |
Work Life Balance | 3.9 stars (+0.1) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.7 stars (+0.2) |
Recommend to Friend | 75.0% (+4) |
CEO Approval | 86.0% (+2) |
Organizations in the Creative and Media (Europe) benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Creative and Media (Europe)
10%
People in Creative & Media Europe were much more positive than average regarding Decision Making.
On the lower side, People in Creative & Media Europe had much lower favorable scores than average in Action, Social Connection, and Feedback & Recognition.
Insights data provided by Culture Amp.
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