The age 18 - 24 benchmark includes responses from only people who fall within this specific age group.
~5m
Questions answered
in last 12 months
~800
Organizations
These insights represent ~5m questions answered from ~800 organizations, ranging in size from 10 to 27,000 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
19%
Information Technology and Services
7%
Internet
6%
Insurance
3%
Financial Services
3%
Apparel & Fashion
3%
Investment Banking
3%
Wholesale
2%
Hospital & Health Care
2%
Non-Profit Organization Management
2%
Retail
2%
Construction
2%
Food & Beverages
2%
Oceania
50%
North America
32%
Europe
12%
Asia
5%
MEA
1%
South America
1%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 20% compared with other ages.
The average eNPS score for people in this group is 30 and is the highest scoring group compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 88% 6% above global average |
I am proud to work for [Company] | 89% 3% above global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 72% 3% above global average |
I rarely think about looking for a job at another company | 54% 1% below global average |
I see myself still working at [Company] in two years' time | 59% 4% below global average |
People within Age 18–24 are similarly engaged as the overall average.
The highest scoring question for Age 18–24 had 93% of People agreeing that they understand how their work contributes to [company]'s mission (+2% compared to overall) while they were generally most positive about Management.
People in Age 18–24 were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+0% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Age 18–24 organizations.
I am satisfied with how decisions are made at [Company]
The factor this relates most closely to is Decision Making
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Age 18–24 organizations.
1 I am satisfied with how decisions are made at [Company] | 56% favorable Decision Making |
2 [Company] is a great company for me to make a contribution to my development | 81% favorable Learning & Development |
3 I feel like I belong at [Company] | 81% favorable Belonging |
4 The leaders at [Company] demonstrate that people are important to the company's success | 75% favorable Leadership |
5 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 72% favorable Service & Quality Focus |
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 15% of people see themselves leaving within two years (+3% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I believe there are good career opportunities for me at [Company] | 71% favorable Learning & Development |
2 [Company] is a great company for me to make a contribution to my development | 81% favorable Learning & Development |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 72% favorable Service & Quality Focus |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.7 stars (-0.1) |
Culture and Values | 3.8 stars (-0.1) |
Work Life Balance | 3.7 stars (-0.1) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.5 stars (+0) |
Recommend to Friend | 71.0% (+0) |
CEO Approval | 84.0% (+0) |
Organizations in the Age 18–24 benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Age 18–24
9%
People in Age 18–24 were much more positive than average regarding Feedback & Recognition, Collaboration & Communication, and Fairness.
On the lower side, People in Age 18–24 had much lower favorable scores than average in Action.
Insights data provided by Culture Amp.
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