The Great Culture Transformation: Culture Amp launches new product capabilities to help organizations reimagine their employee experience and retain their best people

• Culture Amp data from over one million survey responses reveals that the three key reasons employees are leaving in 2021 are lack of growth and development opportunities, expectation overload as employees feel that they are being asked to do more than ever, and poor role enablement as people do not have the information and tools that they need to be successful.
• Culture Amp is launching new capabilities to help organizations retain their best employees by reimagining their employee experience through increased transparency and additional coaching opportunities.

27 September 2021, SAN FRANCISCO, LONDON, MELBOURNE – In the face of the Great Resignation, Culture Amp, the world’s leading employee experience platform, has today released a collection of new capabilities designed to empower organizations to succeed in the Great Culture Transformation. The combination of high turnover and associated hiring reshuffles in the workforce is providing an opportunity to integrate new and innovative ideas and approaches to transform workplace culture.

“Employees and organizations are at a crossroads. In the wake of the COVID-19 pandemic, many employees want more from their companies than ever before and how organizations face the Great Transformation is pivotal,” explains Culture Amp Co-Founder and Chief Product Officer, Rod Hamilton. “To succeed, organizations need to reimagine their employee experience and provide employees with a new level of transparency, while charting and enabling a clear path for career growth.”

After analyzing the exit survey data from over one million survey responses during 2021, Culture Amp found that the key attrition drivers are lack of growth and development opportunities, expectation overload as employees feel that they are being asked to do more than ever, and poor role enablement as people do not have the information and tools that they need to be successful.

Culture Amp’s new survey summary empowers employees with next-level transparency by providing all employees with engagement survey results, directly connecting survey results with growth opportunities and coaching opportunities, and providing personalized insights.

“The crucial question that leaders should be asking themselves today is how can they be more transparent? How can managers acknowledge how employees feel and how can organizations commit to taking action to improve their employee experience,” continued Hamilton. “When you seek employee input and participation, you’ll be able to drive more meaningful change at your company.”

Importantly, Culture Amp’s team of people scientists has found that, based on the data from more than 8 million surveys, when survey results are shared participation goes up on average by 7 percentage points in organizations’ next survey and that employees rate questions related to action-taking more highly.

From its work with over 4,500 companies, Culture Amp’s data shows that when you share results with employees, managers are inviting people to participate in broader conversations around growth opportunities, prioritization, and what actions the company should take to improve its employee experience.

New product capabilities

To encourage companies to share more information with their employees, Culture Amp is launching the new survey summary to provide all employees with the reports and data they need to reimagine their employee experience. The survey summary connects engagement data with actionable insight and provides next-level transparency.

The survey summary provides the data and recommended insight to empower employees to acquire new skills, put them into practice, and drive more meaningful and productive outcomes for their teams.

The survey summary allows organizations to:

• Share with context: With personalized text options this tool makes it simple for company leaders to include their thoughts or details on how these results will shape company priorities. This is an opportunity to add a personal touch, thank employees for participating, and demonstrate how the company truly values the results.
• Personalize the results: The survey summary contains high-level company results and customizable tabs for other demographics like team or department. Additionally, it provides personalized insights by reminding employees how they responded to survey questions.
• Deliver immediate value: The summary can be shared as soon as the survey closes, acknowledging that you’re listening and planning to take action on the results. Organizations can then invite employees to share their perspective and discuss what comes next with their manager and teams.

The combination of sharing the company findings along with the individual’s own response works to superpower employee engagement and motivation. Employees are provided with the overall context on where the company needs to focus, and they’re able to see the direct connection to their own individual experience at work. By connecting it back to the employee, organizations are able to drive home the employee’s own ability to take action for both the company and for themselves.

Survey summary connects data with actionable insights and coaching

The survey summary links directly to Skills Coach, Culture Amp’s coaching tool, that delivers conversational micro-learnings directly to employees in the flow of work – in Slack, Microsoft Teams or email.

One of the biggest drivers of employee attrition is a lack of career growth opportunities. Now more than ever, employees want a say in their learning and development. By making Skills Coach a part of the survey summary, employees can immediately get started on Learning & Development on a course that will fit into their schedule.

Companies seeking to learn more about the survey summary and how Culture Amp can help you improve your employee experience to keep your best employees can speak to our team: https://www.cultureamp.com/lets-chat. For more information on the survey summary see here.

About Culture Amp

Culture Amp revolutionizes how over 25 million employees across 4,500 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, Unilever, PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday.

Culture Amp is backed by 10 years of innovation, leading venture capital funds, and offices in the U.S, U.K, and Australia. Culture Amp is recognized as one of the world’s top private cloud companies by Forbes and one of the most innovative workplace companies by Fast Company.

Learn more about how Culture Amp can help you create a better world of work at cultureamp.com.

Contact

Anna Pienkos +61 452 504 100 | anna@ofcharacter.com