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Hospitality APAC July 2026

  • ~360k

    Questions answered
    over 12 months

  • ~40

    Organizations

These insights represent ~360k questions answered from ~40 organizations, collected between July 2025 and June 2026.

To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Leisure, Travel & Tourism, Hospitality, Airlines/Aviation, Events Services

Reported gender breakdown

  • Female

    51%

  • Male

    49%

  • Non-Binary

    0.04%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Hospitality APAC employees are engaged

This is in the top 42% compared with the overall average.


The median eNPS score for organizations in this benchmark is 23 and is in the top 19% compared with the overall average.

How does Hospitality APAC compare?

People in Hospitality APAC were much more positive than average regarding Action, Feedback & Recognition, and Company Performance.

The highest scoring question for Hospitality APAC had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Hospitality APAC were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 19% of people disagreeing (-4% below average).

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    4%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    32%

  • 4 to less than 6 years

    9%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    15%

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