The Western Europe benchmark represents people who work in Western Europe. It covers all industries and functions. The benchmark includes people who work in Western Europe but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.
~1.5m
Questions answered
in last 12 months
~95
Organizations
These insights represent ~1.5m questions answered from ~95 organizations, ranging in size from 10 to 5,200 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
24%
Internet
10%
Financial Services
8%
Information Technology and Services
6%
Food & Beverages
4%
Insurance
3%
Management Consulting
2%
Health, Wellness and Fitness
2%
Non-Profit Organization Management
2%
Retail
2%
Transportation/Trucking/Railroad
2%
Staffing and Recruiting
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 17% compared with the overall average.
The average eNPS score for organizations in this benchmark is 14 and is in the bottom 33% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work | 81% 1% below global average |
I see myself still working at [Company] in two years' time | 62% 1% below global average |
I rarely think about looking for a job at another company | 53% 2% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 66% 3% below global average |
I am proud to work for [Company] | 82% 4% below global average |
People working in Western Europe 1000+) are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in Western Europe 1000+) are less engaged than Finance Asia, Europe 200–500), Management Consulting Male, and Oceania 0–100).
The highest scoring question for Western Europe 1000+) had 85% of People agreeing that they know how their work contributes to the goals of [company] (-4% compared to overall) while they were generally most positive about Management.
People in Western Europe 1000+) were generally least favourable about Feedback & Recognition, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (-2% below average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Western Europe (1000+) organizations.
At [Company] we act on promising new or innovative ideas
The factor this relates most closely to is Innovation
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Western Europe (1000+) organizations.
1 At [Company] we act on promising new or innovative ideas | 59% favorable Innovation |
2 I have confidence in the leaders at [Company] | 72% favorable Leadership |
3 [Company] is in a position to really succeed over the next three years | 72% favorable Company Performance |
4 The leaders at [Company] have communicated a vision that motivates me | 58% favorable Leadership |
5 I believe action will take place as a result of this survey | 54% favorable Action |
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 [Company] is in a position to really succeed over the next three years | 72% favorable Company Performance |
2 I have confidence in the leaders at [Company] | 72% favorable Leadership |
3 At [Company] we act on promising new or innovative ideas | 59% favorable Innovation |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.6 stars (-0.2) |
Culture and Values | 3.7 stars (-0.2) |
Work Life Balance | 3.6 stars (-0.2) |
Compensation and Benefits | 3.6 stars (+0) |
Career Opportunities | 3.3 stars (-0.2) |
Recommend to Friend | 68.5% (-2.5) |
CEO Approval | 83.0% (-1) |
Organizations in the Western Europe (1000+) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
Western Europe (1000+)
9%
People in Western Europe 1000+) were much more positive than average regarding Decision Making and Teamwork & Ownership.
On the lower side, People in Western Europe 1000+) had much lower favorable scores than average in Fairness, Collaboration & Communication, and Learning & Development.
Insights data provided by Culture Amp.
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