Article
10 min
ArticleEmployee experience
7 min read ·March 21, 2023
Written by
Writer, Culture Amp
Starting a new job feels a lot like drinking from a firehose. While both the new employee and their manager are eager to reach the point of self-sufficiency and full productivity, there’s a steep learning curve to get there.
New hires need to learn who does what (and everybody’s name). They need to be briefed on the company’s mission, vision, values, and policies. They need to learn the systems and software. And that’s all before they touch any of their actual job responsibilities.
It’s a lot – and a 30-60-90 day plan helps managers and new hires align expectations and tackle those crucial early days with a clear sense of direction.
In this article, learn:
A 30-60-90 day plan is a written document that outlines the objectives and milestones for an employee's first three months with the company. It details what the employee is expected to focus on as well as what they are expected to achieve by day 30, 60, and 90 of their employment.
This plan can be created by the employee’s manager, the employee themselves, or the human resources department.
However, it’s most effective when it’s a collaborative effort between the employee and their new manager. This gives them an opportunity to establish trust, forge a solid bond, learn about each other, and ensure they’re on the same page about what the next few months will look like.
After the employee and manager complete the plan, they should store it in a place that’s accessible to both of them and also share it with human resources so that there’s a record of what was agreed upon.
Much like any other career development plan, there isn’t a one-size-fits-all mold for a 30-60-90 day plan. Exactly what’s included can run the gamut depending on the specific role, company, or industry. A new sales hire might have specific sales targets to reach, while a new engineer might be focused on understanding the development environment or other learning objectives.
At a basic level, a solid 30-60-90 day plan will cover:
Your plan can be relatively simple. New hires are already buried under piles of paperwork, policies, and handbooks. So think of the 30-60-90 day plan as a high-level overview of what they need to work through – rather than an in-depth resource where everything is spelled out in detail.
The 30-60-90 day plan is a living document accessible by the employee, the manager, and the human resources department. You might need to update it as the employee gets up to speed or as plans change.
If you’re looking for a starting point, here’s a helpful 30-60-90 day plan template and an example of what it can look like when you fill in the details.
[Employee Name]’s 30-60-90 day plan
Employee: [Employee Name]
Manager: [Manager Name]
Position: [Job Title]
Start date: [Date]
You’ll focus on: [Overarching theme or vision for the month]
You’ll work on:
You’ll achieve:
You’ll focus on: [Overarching theme or vision for the month]
You’ll work on:
You’ll achieve:
You’ll focus on: [Overarching theme or vision for the month]
You’ll work on:
You’ll achieve:
Andy Bernard’s 30-60-90 day plan
Employee: Andy Bernard
Manager: Michael Scott
Position: Sales Development Representative
Start date: March 13, 2023
You’ll focus on: Groundwork
You’ll work on:
You’ll achieve:
You’ll focus on: Relationships
You’ll work on:
You’ll achieve:
You’ll focus on: Productivity
You’ll work on:
You’ll achieve:
A 30-60-90 day plan doesn’t need to be exhaustive and detailed in order to be helpful – it simply needs to give a new employee a clear understanding of what to do as they get started with your organization.
The template and example will set you on the right course, but here are a few more important things to remember as you hash out these plans with new team members.
The new hire was brought on to support broader team and company objectives. But onboarding is also a fragile time in the employee experience – an estimated 30% of new hires quit within the first 90 days of getting hired.
The 30-60-90 day plan can’t be focused exclusively on squeezing every last drop of value and productivity out of a brand-new employee. Create a mutually beneficial plan that highlights that they made the right move by choosing to work for your organization.
To do this, include some early objectives that support any career goals the new hire has already shared with you. For example, if they mentioned excitement about being a champion and advocate of the company, provide the opportunity to attend a few industry events in their first few months.
You and the entire team are excited to have that person onboard – and they’re excited to be there. But enthusiasm doesn’t change the fact that starting a new job is a daunting experience.
Figures vary, but it can take anywhere from eight weeks all the way up to nine months for a new hire to achieve full productivity. Expecting an employee to make a meaningful impact on your organization within a couple of weeks only sets you and your new hire up for disappointment and failure.
Working collaboratively on the plan will help keep expectations in check. It’s also worth reviewing past plans for similar roles and soliciting feedback from people in similar positions to understand what’s reasonable within the first three months.
There’s an overarching expectation about onboarding: that the new hire learns to do their job. However, “learn to do your job” isn’t helpful direction for new employees when they’re just getting their feet wet
As the above 30-60-90 day plan example and template show, it’s important to be as clear as possible about exactly what the employee is expected to do during that time frame – and how they’ll know if they’re successfully meeting those expectations.
While you don’t want to micromanage, remember that new employees don’t always have the necessary visibility and context. You might need to be a little more explicit and directive in those first weeks and months than you would like to be moving forward.
The 30-60-90 day plan is a crucial piece of your onboarding process – but it’s not the whole process.
This plan exists to give new employees a framework to follow as they get up to speed on their role and your organization, but you’ll want to supplement it with other important parts of your onboarding process like:
When only 12% of employees strongly agree that their organization does a solid job with onboarding, those early weeks are your chance to set yourself apart and prove to your new employees that you’re invested in their success – not just for the first 90 days, but for the long haul.